Last Updated: August 2026

Welcome to ALOY (thealoy.com). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase products, or interact with our services.

By using thealoy.com, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full Name
• Phone Number
• Email Address
• Shipping Address
• Billing Address
• Payment Information
• Order History

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Website Usage Data

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2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Manage your account
• Improve website performance and user experience
• Send order updates and service notifications
• Prevent fraud and unauthorized activities
• Comply with legal obligations
• Conduct business analytics and reporting

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3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Enhance shopping experience
• Provide personalized content and offers

You may disable cookies through your browser settings. However, some website features may not function properly.

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4. Payment Security

We take reasonable security measures to protect payment-related information.

Payments processed through third-party payment gateways are subject to the security and privacy policies of those providers. We do not store sensitive payment credentials such as complete card information on our servers.

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5. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

• Delivery and logistics partners
• Payment service providers
• Website hosting and technical service providers
• Government authorities when required by law

All partners are expected to maintain appropriate confidentiality and security standards.

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6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders
• Provide customer support
• Meet legal and regulatory requirements
• Resolve disputes
• Enforce our policies

After the retention period, information may be securely deleted or anonymized.

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7. Data Security

We implement appropriate technical and organizational measures to protect your information against:

• Unauthorized access
• Data loss
• Misuse
• Alteration
• Disclosure

While we strive to protect your data, no internet transmission or storage system can be guaranteed to be 100% secure.

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8. Third-Party Services

Our website may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites independently.

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9. Marketing Communications

We may occasionally send promotional messages, product updates, special offers, or newsletters.

You may opt out of marketing communications at any time by contacting us or using available unsubscribe options.

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10. Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If such information is discovered, we will take reasonable steps to remove it.

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11. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing of your information
• Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

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12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with the updated effective date. Continued use of the website after changes are posted constitutes acceptance of those changes.

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13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

ALOY
Website: thealoy.com
Email: support@thealoy.com

We will make reasonable efforts to respond to inquiries in a timely manner.

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By using thealoy.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.